Computer and Network Technician – Call for applications

Job Description

Under the authority of the Director of Information Technology, the computer and network technician ensures the security and quality of systems. He is responsible for the IT support of the different sites of the company. He/she is the contact person for internal staff and external stakeholders. It proposes innovative solutions to current and future challenges. He/she collaborates with the team of technicians to ensure the functioning of the networks and all the computer equipment.

Specifically, it should :
– Manage infrastructure deployment and optimization projects;
– Provide on-site and remote technical support to users;
– Configure workstations, printers and mobile devices ;
– Administer the computer network (multisite) and servers (Windows) ;
– Perform maintenance, configuration and deployment of ;
– Manage the appropriate access to the different applications according to the authorizations;
– Apply procedures to maintain an optimum level of security (firewall, anti-virus, etc.);
– Manage user and email accounts;
– Manage the telephony system (IP) ;
– Ensure quality control according to requirements and contracts;
– Determine and document computer procedures;
– Implement backup procedures and ensure their effectiveness;
– Ensure compliance with OHS policies during interventions on the sites;
– Conduct research to apply the best techniques;
– Assess the physical and technical security risks of data, software and hardware;
– Participate in policy development;
– Advise on information systems strategies, policies, management, security and service delivery;
– Collaborate with the analyst-programmer on computer developments, as needed;

Required profile

• DEC in computer science or networking;
• Minimum 5 years of experience, particularly in infrastructure deployment projects;
• Experience in an automated industrial environment preferred;
• Knowledge of Industry 4.0 concepts ( IoT, telemetry, Pi System), an asset;
• Proficiency in Windows Server operating system, Windows Active Directory, Microsoft Exchange 365, Office 365 technologies, networking and IT security, telephony systems with IP technology;
• Rigor, autonomy and reactivity;
• Increased vigilance and integrity;
• Excellent interpersonal communication and teaching skills;
• Team spirit;
• Ability to learn and innovate;
• Versatility;
• Bilingualism in French and English;
• Experience working in a multicultural environment is an asset;
• Class 5 driver’s license;
• Ability to work to move regularly between sites for a few days stay.

*Telecommuting + Becancour.